Privacy Policy

We know your privacy is important to you. Full details of our privacy policy below.

As a quick summary:
  • All results and reports will NOT be shared with the child’s school or teachers, without explicit, written permission from you
  • We only ask for personal information that we need
  • We will tell you what information we have recorded about you
  • If you want any personal information changed or deleted, just ask

What we know about you

When you visit our website, our web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes is:

  • Your server address
  • The date and time
  • The pages accessed and documents downloaded
  • The previous site visited
  • The type of browser used
  • We can only identify you personally if you give us this information voluntarily

Your e-mail address

We do not know your e-mail address unless you give it to us. We will only record your e-mail address if you send us a message. We will use it only for the purpose for which you have provided it. We will not disclose it without your consent.

If you have given us your e-mail address, but do not want to receive an e-mail from us in the future, please let us know by sending us an e-mail.

How we use this information

We use this information to improve the content of our website, analyse what pages people visit, make a positive difference in others and (if you subscribe to our e-mail newsletter) to keep in touch with you about new research and findings to help your child or others. If you use our services, we also use your information to customise the content of our website for you.

If you supply us with your e-mail address or postal address when requesting a service, we might send you information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an e-mail.

Who has access to your information?

We use this information internally and share it with other people or organizations who need to know it as part of working with us in our normal business activities. We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information for use in mailing lists or databases.

Future Variations

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.


Upon request, we'll tell you what information we have recorded about you. If any of this information is incorrect, or you want us to remove all information about you, please send us an e-mail using our contact form. If you feel that this site is not following its stated information policy, please contact us.